Inspiring Committed Action
Latest Blog Posts
Six Dance Strategies to Invigorate Innovation
Last year, while coaching an executive in Chattanooga, Tennessee, I walked from my downtown hotel across the refurbished pedestrian bridge to a district of art shops … Read More
The ABCD’s of Dealing with Angry Customers
Welcome to the world of the never-satisfied customer. No matter how hard you try to attain 100% customer satisfaction, from time to time, you’re going to miss the … Read More
Are You Easy To Do Business With?
R U ETDBW? That’s an essential question astute business persons ask on a regular basis. Few do, however, but the ones who take this question seriously, and listen … Read More